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Elements and Performance Criteria

  1. Differentiate between ways to conceptualise and treat mental disorders
  2. Address the organisation's role and function in the management and treatment of mental disorders
  3. Develop and maintain inter-sectoral networks
  4. Use clinical practices appropriate to social and emotional well being work
  5. Practise social and emotional well being work
  6. Follow organisation's occupational health and safety procedures

Required Skills

This describes the essential skills and knowledge and their level required for this unit

Essential knowledge

The candidate must be able to demonstrate essential knowledge required to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes knowledge of

Role and responsibilities of a social and emotional well being worker in a multidisciplinary team

The differences between the roles of a social and emotional well being worker in a community controlled organisation and in a government organisation

Organisational philosophies values and beliefs

Social and emotional issues associated with mental health of Aboriginal andor Torres Strait Islander clients

Clinical aspects of mental health assessments treatments and services

Relevant occupational health and safety requirements for practice including but not limited to

duty of care

confidentiality

debriefing

universal precautions

hazardincident reporting procedures

Essential skills

It is critical that the candidate demonstrate the ability to

Deliver social and emotional well being services to Aboriginal andor Torres Strait Islander clients within the context of a specific organisation

Work effectively as a member of a multidisciplinary health care team and in collaboration with other agencies

Use clinical practices appropriate to social and emotional well being work

In addition the candidate must be able to effectively do the task outlined in elements and performance criteria of this unit manage the task and manage contingencies in the context of the identified work role

This includes the ability to apply

Counselling skills

listening skills

negotiation

questioning reframing

externalising

reflection process by worker

Counselling techniques individual family couple with specific skills in working with

children

youth

couplesfamilies

sexual abuse survivors

sexual assault

those at risk of suicideself harm

Referral procedures to agencies

Professional boundaries and ethics

Debriefing strategiesampprocesses

Crisis management

Problem solving skills

Communication skills for couples

Conflict resolution skills

Shared case management

Evidence Required

The evidence guide provides advice on assessment and must be read in conjunction with the Performance Criteria Required Skills and Knowledge the Range Statement and the Assessment Guidelines for this Training Package

Critical aspects of assessment

The individual being assessed must provide evidence of specified essential knowledge as well as skills

Consistency of performance should be demonstrated over the required range of situations relevant to the workplace

Where for reasons of safety space or access to equipment and resources assessment takes place away from the workplace the assessment environment should represent workplace conditions as closely as possible

Method of assessment

Assessment must take place through a combination of observation on the job and completion of self paced workbook activitiesThis may be undertaken in conjunction with or with verification by a workplace supervisor preceptor or mentor

Assessment must take place through a combination of observation on the job and completion of self paced workbook activities
This may be undertaken in conjunction with, or with verification by, a workplace supervisor, preceptor or mentor

Assessment must include observation of the following specific workplace activities

counselling sessions

crisis intervention

Assessment must include selfassessment through a personal journal

Consistency of performance

Consistent performance should be demonstrated across an appropriate range of service delivery situations

To ensure consistency of performance the assessment should be holistic and allow for demonstration of competence with clients in a number of different contexts eg in role plays case studies and small group discussionsThese contexts would include working with clients who have dual diagnosis

To ensure consistency of performance the assessment should be holistic and allow for demonstration of competence with clients in a number of different contexts (e.g. in role plays, case studies and small group discussions)
These contexts would include working with clients who have dual diagnosis

Client groups may include

youthadults

children

older people

families

communities

clients who would be managed by the workers as part of a mental health team

clients who have been referred to other agencies or other health professionals

Conditions of assessment

This unit includes skills and knowledge specific to Aboriginal andor Torres Strait Islander culture

Assessment must therefore be undertaken by a workplace assessor who has expertise in the unit of competency or who has the current qualification being assessed and who is

Aboriginal or Torres Strait Islander himherself

or

accompanied and advised by an Aboriginal or Torres Strait Islander person who is a recognised member of the community with experience in primary health care

Context of assessment

Assessment for this unit must take place in the workplace which must include

Community Controlled Aboriginal Medical Services

Community Controlled Aboriginal Services

Government Aboriginal Health Services

Institutional settingsfacilities

All assessments must ensure that the personal safety of the worker and the client is taken into consideration when demonstrating competence

Related units

This unit should be assessed either after or in conjunction with

HLTAHWB Provide guidance in social and emotional well being

HLTAHW606B Provide guidance in social and emotional well being

CHCAODA Assess needs of clients with alcohol andor other drugs issues

CHCAOD408A Assess needs of clients with alcohol and/or other drugs issues

CHCMHD Provide a range of services to people with mental health issues

CHCMH504D Provide a range of services to people with mental health issues


Range Statement

The Range Statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Add any essential operating conditions that may be present with training and assessment depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts.

Cultural Respect

This competency standard supports the recognition, protection and continued advancement of the inherent rights, cultures and traditions of Aboriginal and Torres Strait Islander peoples

It recognises that the improvement of the health status of Aboriginal and Torres Strait Islander people must include attention to physical, spiritual, cultural, emotional and social well being, community capacity and governance

Its application must be culturally sensitive and supportive of traditional healing and health, knowledge and practices

Community Control

Community participation and control in decision-making is essential to all aspects of health work, and the role of the health worker is to support the community in this process

Supervision

Supervision must be conducted in accordance with prevailing State/Territory and organisation legislative and regulatory requirements

References to supervision may include either direct or indirect supervision of work by more experienced workers, supervisors, managers or other health professionals

A person at this level should only be required to make decisions about clients within the organisation's standard treatment protocols and associated guidelines

Legislative requirements

Federal, state or territory legislation may impact on workers' practices and responsibilities. Implementation of the competency standards should reflect the legislative framework in which a health worker operates. It is recognised that this may sometimes reduce the application of the Range of Variables in practice. However, assessment in the workplace or through simulation should address all essential skills and knowledge across the Range of Variables

Aboriginal and/or Torres Strait Islander Health Workers may be required to operate in situations that do not constitute "usual practice" due to lack of resources, remote locations and community needs. As a result, they may need to possess more competencies than described by "usual practice circumstances"

Under all circumstances, the employer must enable the worker to function within the prevailing legislative framework

Service settings may include:

Aboriginal Medical Services

Advocacy Services e.g. support groups

Community Services for Aboriginal People
e.g. mobile patrols, youth services, rehabilitation units, sexual assault agencies

Emergency support services - e.g. psychiatric emergency teams, kid's helpline, Samaritans

Institutional (e.g. psychiatric in-patients, out-patients clinics)

Outreach services e.g. Ngunga Alcohol&Substance Abuse Service (NASAS), Men's Outreach

Services provided include

Advocacy

Counselling (face to face&telephone)

Crisis intervention

Debriefing

Early intervention/prevention

Liaising between agencies

Medication monitoring

Referral

Support

Mental health classification systems include:

Diagnostic and Statistical Manual of Mental Disorders DSM IV

International Classification of Diseases ICD 10

Local government and non-government resources may include:

Interpreters

Liaison services

Multi-disciplinary health care teams may include:

Aboriginal and/or Torres Strait Islander health workers

Community or psychiatric nurse

Other members of the health team

Psychiatrist

Social&Emotional Well Being worker

Social worker

Stakeholders include:

Aboriginal communities

Aboriginal Medical Services

Communities

Community controlled organisations

Families

Government - commonwealth, state/territory&local

Individuals

Factors influencing service delivery may include:

Government policy

Legislation

Locality - e.g. urban, rural, remote, regional

Organisation policy

Regulations

Socio-demographic

Characteristics of clients may include:

Addicts or recovering addicts

Adults

Children

Grieving individuals, families and communities

People who have limited schooling

People with English as a second or third language

Stolen generations

Survivors of sexual abuse

Victims of sexual assault

Victims of trauma, domestic/family violence, assault or abuse

Youth

Organisation policies and procedures may include

Emergency procedures

OH& S procedures

Practice guidelines for social and emotional well being workers

Referral procedures

Linked agencies may include:

Aboriginal Medical Services

Accommodation

Crisis services such as Kids Help Line, Samaritans, Anglicare, Refuges, Sobering Up Shelters

Department of Social Security /Centrelink

Emergency services

Employment services and support

Family&Children's Services or equivalent

Financial assistance agencies (e.g. Family&Children's Services)

Health Department

Hospital

Mental health services

Ministry of Justice

Police

Sexual Assault Referral Centre, Sexual Assault Counselling Services